Gideon Pridor of TravelPerk – Consumer Grade CX, Automating Advocacy, and Doing Appending Right

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Stack and Flow is underwritten by G2 Crowd

Sales and Marketing Automation Tools mentioned in this episode of Stack and Flow that you can review at G2 Crowd: Salesforce, Autopilot, Intercom, Unbounce, Zapier, Hootsuite, Saasquatch, PersistIQ, PromoterIO, Clearbit, Typeform, Advocately

In this episode Gideon discusses:

  • Creating consumer grade customer experience in B2B
  • Huge gains from product alignment, reviews and customer advocacy
  • Where the true gains in appending data to create sales qualified leads come from

Background on TravelPerk and their disruption of the B2B travel market

A special TravelPerk offer for Stack and Flow Listeners:

  • A $50 Amazon gift voucher after your first booking
  • An additional $100 when your company reaches 10 trips
  • Your company gets Travelperk Premium for free for 3 months
  • Visit!

Customer Experience Implementations of AI – For real or just product stunts?

Ordering Domino’s and KFC

Google Photos gets it right

Get the right software & services for your business when you’re adding to your stack. G2 Crowd has over 225,100+ validated user reviews to help you make smarter decisions. Visit G2 Crowd

Pulling B2B consumer experience into B2B

Solving the pain of travel with the right customer experience, inventory, human service and price.

Getting deep into the tool stack

Agreeing on what makes and MQL and how to use data enrichment

Next generation travel services – keeping you aware of cancellations and changes on the fly

Talking BANT and Sales Process with Trish Bertuzzi and Greg Poirier

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John Wall

John Wall

John J. Wall speaks, writes and practices at the intersection of marketing, sales, and technology. He is the producer of Marketing Over Coffee, a weekly audio program that discusses marketing and technology with his co-host Christopher S. Penn, and has been featured on iTunes.

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